When your cooktop element shorts out, or it starts to burn your food, everyone in your family gets annoyed!
Have our technicians come to the rescue, and get your electric or gas cooktop running and cooking again safely!
Keep your kitchen running smoothly and your family safe and happy with the help of Australia’s Leading Cooktop Specialists.
It's likely your kitchen is the heart of your home, and your cooktop is the central part of it! So when your cooktop breaks down, it can be a huge inconvenience for the entire family.
At The Appliance Guys, we make it easy for you to enjoy your kitchen appliances again as quickly as possible - and for as long as possible. We provide excellent service with a smile every time… at an unbeatable price!
We’re licensed in gas, electric and water appliances with service for over 100 appliance brands. Our skilled technicians are able to complete every repair and service, usually on the first visit.
We’re licensed in gas, electric and water appliances with service for over 100 appliance brands. Our skilled technicians are able to complete every repair and service, usually on the first visit.
We’re licensed in gas, electric and water appliances with service for over 100 appliance brands. Our skilled technicians are able to complete every repair and service, usually on the first visit.
We’re licensed in gas, electric and water appliances with service for over 100 appliance brands. Our skilled technicians are able to complete every repair and service, usually on the first visit.
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You can expect us on time, within your chosen hours.
Usually we complete our service the same day. We leave no mess behind either!
Or call us – our cooktop experts are just one phone call away!
1300 567 637When your cooktop element shorts out, or it starts to burn your food, everyone in your family gets annoyed!
Have our technicians come to the rescue, and get your electric or gas cooktop running and cooking again safely!
Or call us – our cooktop experts are just one phone call away!
1300 567 637We’ve grown from a small business to the leading gas and electric appliance repairand installation company in Australia. We now service over 1680 suburbs across the country and have provided peace of mind to thousands of families. In 2021, our team repaired 5000 appliances while giving well over 600 consultations.
With more than 300 years of collective experience in the appliance industry, our team has the knowledge to provide you with the highest quality service, and solve all your appliance troubles for a price other companies just cannot match!
CEO Co-Founder
Director/Co-Founder
Victoria Director
Queensland Director
NSW Head of Appliance Repairs
NSW Head of Installations
Office Manager
Jammed knobs, shattered glass, or worn burners – no matter how broken your cooktop, we can handle it professionally, promptly, and for an unbeatable price. Get in touch today, and once again enjoy quality meals and family time!
Or call us – our cooktop experts are just one phone call away!
1300 567 637The cost of repairing a cooktop will depend on the type, brand and model and the parts that need to be replaced. On average, however, it costs between $260 to $390 to repair a cooktop, regardless of the kind of cooktop. If you would like a more accurate price guide on your cooktop issue, please give our customer service team a call at 1300 567 637.
We provide value-for-money cooktop repair services and ensure that our rates are reasonable and highly cost-effective. Our number one aim is to deliver Fixed-Price Repairs where possible with 500 + stocked spare parts in each service vehicle. All Fixed-Price Repair prices are based on a $120.00 Inc GST Service Call Fee + $30.00 Inc GST labour cost plus the cost of any required spare parts.
The Appliance Guys have evolved into the company that it is today from our former company name Stove Doctor. We originally started out as a cooking appliance repair specialist company but have now included all appliances, such as dishwashers, dryers and washing machines, in our service division. We have also moved into the retail space, where we specialise in not just selling a product but providing a complete end-to-end service.
We are licensed to repair all electric and gas household appliances, such as ovens, cooktops, rangehoods, stoves, microwaves, dishwashers, washing machines, washer & dryer combos, dryers, and hot water systems. Please note that we do not repair fridges, fireplaces or heaters.
We have hundreds of reviews on third-party websites provided by actual past customers, such as Product Review and Google Reviews. We also have numerous real customer video testimonials on our website.
We can be contacted in a number of ways. However, the easiest way would be through our website text service, which is the speech bubble that can be found in the bottom right-hand side corner of our webpage. Alternatively, you may email us at support@theapplianceguys.com.au or give us a call at 1300 567 637.
There are over 100 appliance brands available in Australia, many offering an electric, gas or induction cooktop range. We repair all the leading brands of cooktops, such as Electrolux, Westinghouse, Bosch, Smeg, Fisher & Paykel, Beko, Euromaid, Miele, Whirlpool, Artusi, DeLonghi, Arc, Euro, ILVE, Omega and Haier, to name a few.
The majority of cooktop we deal with are repairable. However, on occasion, we find that some have reached the end of their useful life depending on the cooktop's age, brand and condition. Our experienced appliance technicians can provide expert advice on repairing and replacing your electric, induction or gas cooktop. Repairing your cooktop can save you hundreds or thousands of dollars compared to a new purchase, as, on many occasions, it's a simple element or flame sensor fault.
We know how valuable our customer's time is, so we aim to arrive early during the service window. Nevertheless, if an earlier appointment or repair takes longer than expected, the technician can still come in the service window on time. We aim to give you a call when we complete the previous repair, which is generally 20-30 minutes before arrival. Our technicians will call or send a text message.
All repairs completed by our expert cooktop repair team will be covered by a 12-month warranty. However, parts that are considered consumable or fragile items, such as glass panels etc., are not covered under this warranty.
In addition to appliance repairs, we provide appliance installation services and also provide new appliance options from all the leading brands such as Westinghouse, Chef, Electrolux, Miele, Beko, Smeg, Bosch and many more.
Yes, you can purchase your new cooktop through The Appliance Guys. If you’re purchasing the appliance for an existing kitchen, we recommend that you get in touch with our specialist team to ensure that the appliance will fit into the existing kitchen.
We hold the following trade licences: Drainer, Gas Fitter, LP Gasfitter, Plumber, Roof Plumber, and Electrician. These six trade licences allow us to service, repair and install any home appliance.
We hold a Public Liability cover and Workers' Compensation Insurance.
We carry an extensive range of spare parts for the leading electric and gas cooktop brands, such as Electrolux, Smeg, Chef, Bosch, Westinghouse, Bosch, Fisher & Paykel, Beko and Haier, to name a few.
Our availability will vary due to several factors. However, we can generally have a cooktop appliance technician out to your home within 48 hours.
As cooktops age, getting spare parts may become more complicated, and repairs can often be limited on some brands and models due to a lack of spare parts. However, we recommend that a new cooktop be considered at this stage as there would have been many technological advances in the last ten years. For example, modern cooktop designs are more energy efficient, saving you significant money on running costs. Also, please speak to our team about cooktop repair vs replacement costs and options.
We are an Authorised Service Provider for numerous manufacturers. If your cooktop is under warranty, we can repair it for free. However, you must contact the cooktop manufacturer first to issue us with a work order. We carry the latest oven diagnostic tools and common spare parts to have your cooktop working in no time.
We're different to other Australian retailers!
We have a policy of offering low prices on all brand new appliance every day direct to the public. We don’t have sales as we discount the recommended retail prices right down so you can be confident that you’re getting a great deal every time.
We have also joined a large buying group which gives us access to the lowest possible prices from all the leading appliance brands and on top of that, we constantly buy in bulk which allows us to pass on the savings to our customers even more!
We dare you to find it cheaper elsewhere!
We don’t want our customers to have to choose between the best service and the best price which is why we will now price beat every product with installation we sell against ANY retailer, we will beat any genuine offer with only on term and condition.
We have to be able to purchase the identical in the box product at the time of your price beat request. Just give our friendly customer service team a call with the product you’re interested in, along with the price you’ve found on the product and installation and we’ll happily take care of the rest.
The price must include all costs including the brand new appliance, delivery fee, basic appliance installation fee and old appliance removal fee. We look at the final combination price of the appliance, delivery and installation. If the price includes services we don't provide, we will still beat the price, but may not beat the service.
If you have any questions in regards to our Price Beat Guarantee please give our customer service team a call on 02 9621 5440.