Product Review 2023 Award Winners!
We are extremely excited and honored to announce that The Appliance Guys has won the 2023 Product Review Award for Best Appliance Retailer. The annual award recognises products and services that have received top ratings from the community at ProductReview.com.au, an Australian website devoted to collecting consumer feedback.
"We are incredibly honored to be recognized as the winner of the 2023 Product Review Award for Best Appliance Retailer," said Dejan Josipovic, the head of eCommerce & Retail at The Appliance Guys. "This achievement reflects our team's relentless efforts to provide our customers with the best appliances, exceptional service, and an unmatched shopping experience. We are truly grateful for the trust and support of our valued customers."
The team at The Appliance Guys shares the vision and values of providing world-class customer service and trusted advice for the home. We provide a turn key solution, from the purchase of the appliance to its delivery and installation by a qualified technician.
What differentiates us from other retailers of home appliances is that in addition to providing the product, our in-house technicians can also complete the installation. This allows us to manage the quality of each installation and improve the "last mile" customer experience.
Our fast and efficient service means our customers get to enjoy their new appliance investment as soon as possible. The options are endless, when selecting products especially online as customers have the freedom to choose the very best options that suits them. From Click and Collect (with warehouse locations in Sydney, Melbourne and Brisbane) to Free Home Delivery, to our all in one delivery and installation service using our highly trained in-house technicians.
Still want what sets us apart from the rest and why we are the best Appliance Retailer as awarded by productreview.com: Simple - Convenience, Variety, Competitive Prices with our Price Beat Guarantee, Door to Door Delivery Options, a team of trained professionals ready to handle your installation and experts at the ready to answer any questions you may have regarding your appliance purchase.
Shopping online with the Appliance Guys is more convenient. There is no need to wait in line or the pressure of dealing with pushy salespeople. You can browse the options at your leisure and have access to our online customer service online chat.
We have a greater variety of appliance options for you to compare when making your purchase. The ability to view a wide range of appliances in the one location will benefit the customer in making the right purchase decision.
Competitive Prices - Price Beat Guarantee
Being an online retailer, it enables us to offer the best prices for our customers. The Appliance Guys have a policy of offering the very best prices on all brand new appliances with an installation service every day direct to the public. We don’t have sales as we discount the recommended retail prices right down so you can be confident that you’re getting a great deal every time.
Door to Door Delivery Options
Appliances can take up a lot of space and be very heavy. Instead of arranging for a truck yourself, or straining your back, let us handle the delivery! Unlike some retailers, we won’t just drop off a huge box at your doorstep. We will deliver your appliance within a 3-hour window and place it exactly where you want it.
A team of trained professionals ready to handle your installation
Some appliances can be difficult or even dangerous to install. Rather than wasting your time and risking your family’s safety, have our team of trained professionals handle your installation.
We’re licensed for gas, electric and water appliances. Our technicians uncrate, set in place, level, connect and test your new appliance. Finally, we clean up, leaving no rubbish behind! If you want, we will also remove your old appliance
Trained experts are ready to answer any questions you may have regarding your appliance purchase
Our knowledgeable team can advise and assist when choosing a new appliance. We can help you compare different models and brands, explain the features and benefits of various appliances, and answer any questions you may have.
In Summary, The Appliance Guys provide services outside the normal ‘retail’ model which benefits our customers. We are a well-known retailer with a reputation for offering high-quality products and excellent customer service. When you shop at The Appliance Guys, you can trust that you purchase a high-quality appliance with an exceptional service.